industry are undoubtedly vast and complex.They require financial companies such as ours to provide clients with a multitude of disclosures and information. We want to be transparent and would like you to understand what this information means. Please don’t hesitate to contact me at firstname.lastname@example.org if you would like me to walk you through this information and answer any questions you may have.
– Jennifer Szaro, CRCP®, Chief Compliance Officer
The information contained in e-mail messages from Lara, May & Associates, LLC (“LMA”) may be privileged, confidential, proprietary, or otherwise protected from disclosure. If you received any e-mails from LMA in error, please notify the sender immediately by replying to the e-mail and delete the e-mail from your computer. If there are any attachments to the e-mail that you received in error, kindly refrain from opening them, and do not download or save them to your computer.
Protect your privacy
For your protection when sending emails, please do not include any confidential information, such as account numbers, Social Security numbers, username and passwords, or other non-public information.
We do not accept orders via e-mail
Please do not transmit orders or instructions regarding a LMA account or any transactions, such as the opening of accounts, trading orders, wire instructions, revocation of orders or authorizations, changes of address or other personal details, by e-mail. LMA does not accept or act on orders or instructions sent by e-mail. Similarly, LMA does not accept trading instructions via voice mail, text messages, or via fax.
Please refer to your custodial records
The information provided in an e-mail or its attachments is not an official transaction confirmation or account statement. If you are a LMA client, your official account statements are mailed to you, or made available to you electronically by your account custodian. Information provided has been prepared from sources believed to be reliable but is not guaranteed and does not represent all available data necessary for making investment decisions. Typed account values have not been verified and are subject to human error
We retain and protect e-mail messages
Per industry requirements, LMA retains e-mail messages for a period of time in accordance with our policies and procedures. Those messages are kept confidential and are accessed and used in accordance with our policies and procedures.
LMA is a fully disclosed, introducing broker-dealer member of the Financial Industry Regulatory Authority, Inc (“FINRA”) and registered with the U.S. Securities and Exchange Commission (“SEC”). The use of the term “registered” by us does not imply by itself any level of skill or training. To review FINRA Rules, click here. LMA is also registered with the Municipal Securities Rulemaking Board (“MSRB”). The website address for the MSRB is www.msrb.org which includes access to the MSRB Rule Book and an investor brochure that describes the protections that may be provided by the MSRB rules and how to file a complaint with an appropriate regulatory authority. Access to www.msrb.org is available at the Falls Church, Va. and Frisco, Colo. branch locations.
As an introducing broker-dealer, LMA’s primary custodian and clearing firm is First Clearing, a trade name used by Wells Fargo Clearing Services, LLC, Member SIPC, a registered broker-dealer and non-bank affiliate of Wells Fargo & Company (“FC”). The SEC Rule 606 requires broker-dealers that route orders in certain equity and option securities to make available quarterly reports that present a general overview of their routing practices. If you would like to obtain further information regarding the primary market centers selected by FC to handle orders, you may access FC’s quarterly “Order Routing Report” by accessing this web link (Public Disclosure – SEC Rule 606 Reports) and selecting Wells Fargo Securities.
The products, services, information and/or materials contained within the LMA Website may not be available to residents of certain jurisdictions. Please consult with an LMA Representative regarding restrictions on the products or services in question. LMA and individuals acting in the capacity as either a broker agent or insurance agent may only transact business with and individual or business of licensed or satisfying the qualification requirements of the respective resident state, or if they are excluded or exempted from the state’s requirements, as the case may be. For information concerning the license status or disciplinary history of a broker-dealer firm or individual broker agent go to FINRA BrokerCheck
Investment advisory services are offered through our affiliate, XML Financial Group, www.xmlfg.com.
ERISA DISCLOSURE – Please ask your LMA representative for the Section 408(b)(2) disclosures as it pertains to your plan and discuss any questions you may have. You may also submit an inquiry to email@example.com.
OPTIONS – If you are interested in using options please read through the Characteristics and Risks of Standardized Options and Supplements. This is written and published by The Options Clearing Corporation. This booklet explains the purposes and risks of options transactions and is provided to an investor prior to buying or selling options contracts. The CBOE also has investor education videos that help illustrate the various behaviors of options.
TAX AND LEGAL ADVICE – LMA officers and representatives are not licensed tax or legal professionals. Materials provided are not intended or written to be used, and cannot be used by any taxpayer, for the purpose of avoiding penalties that may be imposed on the taxpayer under U.S. federal tax laws. Individuals should consult their personal tax or legal professional regarding tax filings, such that may be required for certain trusts, retirement and ERISA plans, and any tax- or legal-related investment decisions.
ACCOUNT STATEMENTS – Clients should receive at least quarterly statements directly from the custodian that holds and maintains their investment assets. LMA urges clients to carefully review such statements and compare such official custodial records to any report or information that and LMA Representative directly provides or is viewed via a custodial feed in a third party software or online portal. Statements from different custodians may vary from one to another based on their accounting procedures, reporting dates, or valuation methodologies of certain securities.
As a financial institution our clients entrust us with their personal and non-public information. We take this responsibility very seriously. We want you to understand some of the processes and procedures we have in place as well as steps you can take to protect the integrity of your information.
LMA CLIENT INFORMATION PROTECTION MEASURES
- Continually emphasize Cybersecurity and conduct client Information Protection training with our employees.
- Utilize robust and competent information technology providers to maintain electronic equipment and data resources.
- Verification procedures for third party wires and check requests. Please keep this in mind when making requests. While this could delay the processing of your request, it is imperative to the protection of your account assets.
- Designated LMA employees are notified for instances of email hacking and/or fraudulent requests.
- Utilize encryption software for the transmission and receipt of sensitive files.
- Key employees stay current with cyber threats, industry technology updates and cyber security best practices.
- Password reset rotations for custodian, computers and other software programs.
- Client notification procedures should a breach of their information occur.
- Restricted access of employees to client account functionality and data.
- Vendor due diligence policies.
- A firm culture of awareness and alertness.
HOW YOU CAN ASSIST IN PROTECTING YOUR INFORMATION
- We will not ask you to provide your personal information in an email. Please do not email complete social security numbers, dates of birth or account numbers.
- If you receive an email that “looks like” it came from us and asks you to sign a document you aren’t expecting, click on a hyperlink, or asks for username/passwords or personal information, do not reply, do not open an attachment, and do not click on links. Please call us to verify the email instructions.
- Use up-to-date firewall and anti-virus programs on your personal computer.
- Click “log out” of all online sessions related to your account(s) once you are finished.
- If you access your financial accounts via your smartphone, be sure to encrypt your device.
- Change your email and account access passwords regularly.
- Do not reply to, or click on a link in an unsolicited email that asks for your personal information. When in doubt, log onto the main website of the company that is “asking” for your information to call to confirm the request is legitimate.
- Most importantly… listen to your instincts, if something doesn’t feel right it is worth pausing and verifying.
- Educate yourself and be aware of current scams and industry alerts. Visit FINRA.org
BUSINESS CONTINUITY PLAN
It is a goal of LMA to provide clients with a high level of service no matter what disruption the firm may be experiencing. LMA has developed a BCP to respond to events that may create a significant business disruption (“SBD”). Since the timing and impact of a SBD are unpredictable, we will have to be flexible in responding to events as they occur. We plan to quickly recover and resume business operations after a SBD and respond by safeguarding our employees and property, making a financial and operational assessment, protecting the firm’s books and records, and enable our clients to transact business as best we can. In short, our BCP is designed to enable our firm and employees to resume operations as quickly as possible, given the scope and severity of the disruption. However, your orders and requests for funds and securities could be delayed during the SBD. Our BCP addresses the following: records retrieval; data backup and recovery; mission critical systems; financial and operational assessments; alternative communications with clients, employees, and regulators; alternate physical location of employees; critical suppliers, contractors, bank and custodial impact; regulatory reporting; and providing an alternate means for our clients to access their funds and securities if we are unable to continue our business. We have local and off-site back up of electronic files and off-site storage of historical records. The custodians of accounts also store important electronic records in their own systems. We review and incorporate the BCPs of our custodians into our BCP and will communicate alternate instructions as needed.
Contacting Us –If due to a SBD you cannot reach your LMA Representative or an LMA Branch Office through normal communications please refer to home page of this website for event notifications.
- If the Falls Church, Va. office is unable to operate, business operations will be conducted out of the Frisco, Colo. office:
610 E. Main Street, Suite 13, Frisco, CO 80443
Toll-free 877- 543-5444 | Fax 970-668-5701
- If the Frisco office is unable to operate, business will be conducted out of the Falls Church, Va. Office:
7600 Leesburg Pike, Suite 120 East, Falls Church, VA 22043
Toll Free 800-842-8834 | Fax 703-827-2314
CHANGING BROKERAGE FIRMS?
For consumers considering changing brokerage firms to continue to work with their representative who moved to a new firm, FINRA has created educational material to prompt important questions to ask and consider before making a change. Please read over this material as provided here.
NOTE: The disclosures on this website may be updated periodically as required. Please check this website often for updates.